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Refund and Returns Policy
This policy outlines our guidelines for handling product issues, returns, refunds, and out-of-stock items.
1. Refund and Product Issue Policy
If you receive a product that is damaged, defective, incorrect, or has another problem, please contact us within 7 days of receiving your order.
When contacting us, please provide:
- Your order number
- Details of the problem
- Clear photos of the affected product, where applicable
After reviewing the information, we will arrange an appropriate resolution, such as a refund, replacement, or other suitable solution.
Requests submitted more than 7 days after delivery may not be eligible for a refund or replacement.
2. Product Availability and Out of Stock Items
Bharat Bazaar operates both an online store and a physical retail store. Because inventory is shared between both stores, an item shown as available online may occasionally become out of stock before your order is processed.
If an ordered item is unavailable, we will try to contact you to discuss a replacement, alternative product, quantity adjustment, or cancellation of the unavailable item.
If we are unable to contact you, we may proceed as follows:
- Cash on Delivery (COD) Orders: The price of the unavailable item will be deducted from your total order amount, and the remaining available products will be shipped.
- Prepaid Orders: The remaining available products will be shipped, and the amount paid for the unavailable item will be refunded to your original payment method.
We appreciate your understanding that stock availability may change quickly because inventory is shared between our online and physical stores.
Need Help?
Have questions regarding returns or refunds?
Please email us at: bharatbazaarjp@gmail.com with your order number.
Looking for Delivery Rates?
Check out our Delivery Details & Shipping Rates for delivery charges and free shipping thresholds across Japan.
